The Oriental Insurance Company was incorporated on September 12, 1947, in Mumbai. The company was a fully owned subsidiary of Oriental Government Security Life Assurance Company Limited and was established for the purpose of general insurance business.
The company was the assistant company of the Life Insurance Corporation of India from 1956 to 1973 (until the nationalization of the general insurance business in the country). In 2003, all shares of our company were transferred to the Government of India.
The company is advanced in preparing systems for the orderly and efficient management of its business. The strength of the company lies in its highly trained and motivated workforce, which covers a wide range of subjects and has vast expertise.
The company is adept at providing specific coverage for large projects such as Oriental power plants, petrochemicals, steel, and chemical plants. The company has developed various types of insurance coverage to meet the needs of both urban and rural populations in India. The company has a technically proficient and capable team to provide the best customer service.
Highlights of Oriental Insurance Company
| Company | Oriental Insurance Company Limited |
| Company Type | Public |
| Headquarter | New Delhi |
| Establishment date | September 12, 1947 |
| Incurred Claim Ratio (ICR)* | 106.10% |
| Offices in operation | 1800+ |
| Regional Offices | 30 |
| No. of employees | 13,500 |
| Operational countries | India, Kuwait, Dubai, Nepal |
| Network Hospitals | 4300+ |
Brief Knowledge About Oriental Insurance Company
Oriental Insurance began with a modest premium of 99,946 rupees in 1950. The company’s goal was to “serve customers” and this achievement was helped by the over-time development of strong traditions.
With its head office in New Delhi, Oriental has 29 regional offices in various cities across the country and around 1800+ operating offices. The company has foreign operations in Nepal, Kuwait, and Dubai, and has a total of approximately 13,500 employees. Since its establishment, more than one million years ago, the total premium has grown to 58 crore rupees by 1973, and at the end of the financial year 2018-19, the premium was at 13199 crore rupees.
Financial performance of Oriental Insurance Company Limited.
Oriental Insurance Company Limited presents the financial results for the financial year 2020-21, showing that the company has recorded a negative growth rate of -8.92% on all bases and a premium of INR 12747.42 crore in comparison to INR 13996.01 crore in the financial year 2019-20.
The net premium for the year 2020-21 is INR 11007 crore in comparison to INR 10988.69 crore in the year 2019-20 with a growth rate of 0.16%. Operating income, keeping in view the policyholder’s income is INR 1232.82 crore in comparison to INR 1382.75 crore in the year 2019-20 mainly due to the claims made.
This year, we have recorded a loss in terms of rupees. In comparison to last year, the loss is 1512.05 crore rupees. Last year, it was 1498.69 crore rupees. All policyholders were accounted for in the best financial estimates of the financial year 2020-21 and the company had no carryover of previous policyholders. We incurred a loss after the rupee depreciation.
In comparison to last year, the loss in terms of rupee for the financial year 2020-21 is 1525.44 crore rupees. Last year, it was 1524.10 crore rupees. During the financial year 2020-21, the administration expenses were 3042.81 crore rupees. Last year, it was 3442.53 crore rupees, resulting in a decrease of 399.72 crore rupees.
Financial Performance of Oriental Insurance Company
The company earned a profit on investment sales of 749.98 crores in comparison to 1740.71 crores in the previous financial year. This includes income from interest, dividends, and rentals. In the current financial year, the company earned 1660.33 crores as compared to 1438.05 crores in the previous year.
Our foreign operations in Nepal, Dubai, Kuwait, and Qatar have reported a total premium of Rs. 297.71 and a net surplus of Rs. 141.61 for the financial year 2020-21. This is compared to Rs. 323.36 in total premium and a net surplus of Rs. 62.46 in the previous financial year 2019-20. The solvency margin as of March 31, 2021, was 1.52.
The well-known rating agency, AM Best, has also rated our company as “B++” (very good). We have also consistently been given a high rating by CRISIL and ICRA.
Vision and Mission of Oriental Insurance Company
The vision of Oriental Insurance is to become the best and most respected insurance provider company in the countries where they work.
These are the objectives of the insurance company to accomplish their goals.
- Become a dynamic and vibrant general and non-life insurance company
- Grow as a company that is financially strong and has strong business ethics
- Make investments perfectly to maximise profits
- Use information technology to optimise performance
- Build a dedicated, effective and motivated workplace with high values
- Provide better service to the customers
- Run the company profitably with proper and efficient claim management
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The Oriental Insurance Company Products
There are lots of insurance products provided by Oriental Company for every kind of customer’s needs.
Oriental Health Insurance
- Oriental Individual Mediclaim Insurance Policy
- Oriental Happy Family Floater Health Insurance
- Oriental Group Mediclaim Insurance Policy
- Oriental Jan Arogya Insurance Policy
- Oriental Health of Privileged Elders Insurance Policy
Oriental Motor Insurance
- Oriental Car Insurance
- Oriental Two Wheeler Insurance
- Oriental Commercial Vehicle Insurance
Oriental Travel Insurance
- Oriental Overseas Mediclaim Business and Holiday Insurance Policy
- Oriental Overseas Mediclaim Employment and Study Insurance Policy
Oriental Home Insurance
Oriental Personal Accident Insurance:
- Oriental Personal Accident Policy
- Oriental Gramin Accident Insurance
- Oriental Janata Personal Accident Insurance Policy
- Oriental Nagrik Suraksha Insurance Policy
- Oriental Group Personal Accident Insurance Policy
How to get motor/car insurance from Oriental Insurance Company.
If you want to insure your car or any other motor vehicle with Oriental Insurance Company, you will have to read this article thoroughly to know how you can insure your vehicle with the company.
Below we have explained how you can easily insure your car or any other motor vehicle with Oriental Insurance Company by following the simple steps given below.
By following these steps, you can easily insure your car or motor vehicle with the company.
- First, visit Oriental Insurance limited official website.
- Once you are on the website, you will be on the home page.
- On the home page, you will find various options to choose from.
1. Motor
2. Health
3. Travel
4. Personal Accident
5. Fire
6. Liability
7. Shopkeeper
8. Householder
9. Marine
10. Burglary
- On the homepage, you will have the option to choose between different types of insurance, such as motor insurance.
- After selecting the motor insurance option, you will be taken to a new page where you will need to click on the “GO” button.
- This will open a form that you will need to fill out in order to proceed with the insurance process
1. Type of vehicle
2. Type of policy
3. Date of first registration of the vehicle
4. Date of purchase of a vehicle
5. RTO zone
6. State of purchase
7. Details of accessories
8. Are you a member of any of these organizations (e.g. ICAI)
9. Start date of the new policy
10. Colour
11. Engine number
12. Chassis number
13. Vehicle registration number
14. Hypothecation type
15. Declaration
16. Select your branch office
17. OICL Office State
18. City/Town
19. Branch/Office
- This will take you to another page where you will have to fill out a form with your personal details like your name, ID, license, etc.
- After filling in all the details, you will be prompted to calculate the premium.
- Once you calculate the premium, you will be given options to make the payment.
- You can choose any payment method that is convenient for you and make the payment for your insurance.
How to get health insurance from Oriental Insurance Company?
If you want to get health insurance from Oriental Insurance Company, you will have to read this article completely so that you can get your health insurance. We have explained below how you can get your health insurance from Oriental Insurance Company.
By following the steps given below, you can easily get your health insurance for your health with ease.
- First, you need to visit Oriental Insurance Limited’s official website.
- Once you are on the website, you will be on the home page.
- On the home page, you will find various options to choose from.
1. Motor
2. Health
3. Travel
4. Personal Accident
5. Fire
6. Liability
7. Shopkeeper
8. Householder
9. Marine
10. Burglary
- You will have to choose the second option, “Health” and then click on the health option.
- Then, a box will appear in front of you with six options such as:
1. Individual Mediclaim Policy
2. Happy Family Floater Policy
3. Super Health Top-Up policy
4. Oriental Happy Cash-Nischint Rahein
5. Aarogya Sanjeevani Policy
6. Dengue Kavach Policy
- If you want to get health insurance from Oriental Insurance Company, then you will have to read this article completely to get your health insurance.
- Below, we have explained how you can get health insurance for yourself from Oriental Insurance Company.
- Date of birth
- Gender
- PAN number
- Start date of the policy
- The end date of the policy
- Sum insured
- Whether suffering from a pre-existing disease(PED)
- Name of the nominee
- Relationship with the insured
- Upload the person’s photograph which needs to be insured
- Do you wish to insure your spouse
- Do you wish to insure your dependent children?
- Have you insured your entire family?
- Name of family physician
- Address of family physician
- OICL Office State
- City/Town
- Branch/Office
- opt for TPA services
- After filling in all the information, you will need to click on “Calculate Premium.”
- After this, your premium calculation will be displayed.
- Next, you will need to fill in your personal details, which may include your name, ID number, and health card.
- Once you have done this, you will be presented with several options for making payments for your insurance, and you can choose any payment process that is convenient for you.
How to buy travel insurance from an Oriental Insurance Company?
If you want to buy a Travel Insurance Policy from Oriental Insurance Company, you will need to read this article fully to understand the process. Below, we have explained how you can buy your Travel Insurance Policy from Oriental Insurance Company.
By following the steps given below, you will be able to easily and quickly purchase your Travel Insurance Policy from Oriental Insurance Company.
- First, you need to visit Oriental Insurance Limited‘s official website.
- Once you are on the website, you will be on the home page.
- On the home page, you will find various options to choose from.
1. Motor
2. Health
3. Travel
4. Personal Accident
5. Fire
6. Liability
7. Shopkeeper
8. Householder
9. Marine
10. Burglary
- You will need to choose from three options for travel and then click on the “Travel” option.
- After this, a small box will appear in front of you that will include:
- Flight Coupon Policy
- Bharat Darshan
- You will be presented with three options such as Overseas Mediclaim Policy, and you will have to select one according to your preference.
- After this, you will be forwarded to another page where you will be asked several questions such as:
- Flight No
- Date Of Travel
- Airlines Company
- Flight From
- Flight To
- Date Of Birth
- Age
- Other Details
- Disabled
- Wheelchair Y/N
- Assignee Details
- Name
- Assignee Relationship
- Share %
- Action
- Sum Insured
- OICL Office State
- City/Town
- Branch/Office
- After filling in all the information, you will need to click on “Calculate Premium.”
- After this, your premium calculation will be displayed.
- Next, you will need to fill in your personal details, which may include your name, ID number, passport number, etc.
- Once you have done this, you will be presented with several options for making payment for your insurance and you can choose any payment process that is convenient for you.
How to get Personal Accident Insurance from Oriental Insurance Company?
If you want to get your Personal Accident insurance from Oriental Insurance Company, you will have to read this article fully. Below we have mentioned how you can get your Personal Accident Insurance from Oriental Insurance Company.
By following the steps given below, you can easily get your Personal Accident Insurance from Oriental Insurance Company.
- You need to visit the company’s official website.
- Once you are on the website, you will be on the home page.
- On the home page, you will find various options to choose from.
1. Motor
2. Health
3. Travel
4. Personal Accident
5. Fire
6. Liability
7. Shopkeeper
8. Householder
9. Marine
10. Burglary
- You have to select the fourth option for Personal Accident and then click on the respective Personal Accident option.
- Once you do this, a small box will appear in front of you, which will contain:
- Personal Accident Policy
- Janata Personal Accident Policy
- Nagarik Suraksha Policy: You will be presented with three options, you have to select one according to your preference.
- After that, you will be forwarded to the next page, where you will be asked various questions such as:
- First name
- Occupation
- Middle name
- Address type
- Last name
- Address for communication
- Mobile
- State
- City
- Pin code
- Date of birth
- Sum insured
- Gender
- Insured Period
- Yearly income
- Start date
- End date
- Disability
- Assignee name
- Assignee relationship
- Share percentage (%)
- Action
- Do you wish to insure your spouse?
- Select your branch office
- OICL Office State
- City/Town
- Branch/Office
- After filling in all the information, click on “Calculate Premium“.
- Now, your Premium Calculation will appear in front of you.
- After that, fill in your Personal Details.
- After doing this, you will be presented with various options for making payment, you can make your insurance payment through any payment process as per your convenience.
How to get an Oriental Fire Insurance Policy?
In order to get your Fire Insurance Policy from Oriental Insurance Company, you will have to read this article fully. Below we have mentioned how you can get your Fire Insurance Policy from Oriental Insurance Company.
By following the steps given below, you can easily get your Fire Insurance Policy from Oriental Insurance Company.
- First, you need to visit the Oriental Insurance official website.
- Once you are on the website, you will be on the home page.
- On the home page, you will find various options to choose from.
1. Motor
2. Health
3. Travel
4. Personal Accident
5. Fire
6. Liability
7. Shopkeeper
8. Householder
9. Marine
10. Burglary
- You have to select the fourth option for Fire Insurance Policy and then click on the respective Fire Insurance Policy option.
- After that, a small box will appear in front of you, which will contain:
- Fire Insurance Policy, you have to click on this option and then click on the Go button.
- You will now be forwarded to the next page, where you will be asked some questions, you have to provide the correct answers to these questions. These questions will be of the following types on that page.
- Indemnity Code
- Address
- Escalation %
- State
- Location
- City
- Location Description
- Pin code
- District
- Occupancy Description
- Storage Risk Category
- Category Contents
- Section
- Occupancy
- Occ Perils Opted
- Protection Type
- Occ Type Construction
- Occ Elect Regul Complied
- Hazardous Goods for Shop Code
- Hazardous Storage Code
- Building Age
- Block
- FEA Installation Y/N?
- Building Height (In Mt)
- OICL Office State
- City/Town
- Branch/Office
- After filling in all the information, click on “Calculate Premium“.
- Now, your Premium Calculation will appear in front of you.
- After that, fill in your Personal Details.
- After doing this, you will be presented with various options for making payment, you can make your insurance payment through any payment process as per your convenience.
How to get Liability Policies from Oriental Insurance Company?
If you want to obtain Liability Policies from Oriental Insurance Company, you will have to read this article fully in order to obtain policies. Below, we have provided information on how you can obtain Liability Policies from Oriental Insurance Company.
By following the steps given below, you can easily obtain Liability Policies from Oriental Insurance Company with ease.
- First, you need to visit Oriental Insurance Limited’s official website.
- Once you are on the website, you will be on the home page.
- On the home page, you will find various options to choose from.
1. Motor
2. Health
3. Travel
4. Personal Accident
5. Fire
6. Liability
7. Shopkeeper
8. Householder
9. Marine
10. Burglary
- You need to select the 4th option for Liability and then click on the option for Liability Policies.
- After that, a small box will appear in front of you, where you will be asked to complete the process for Liability Policies.
- Public Liability -Act
- Professional Indemnity Doctors
- Professional Indemnity-Other Than Doctor
- Doctor and Officers Liability Policy
- After filling in all the information, you will need to click on “Calculate Premium.”
- Then, your Premium Calculation will be displayed.
- Next, enter your Personal Details.
- After that, you will be given several options for making payment for your insurance, according to your convenience.
- You will have to choose one of the options for Liability Policies, and then click on the “Go” button.
- You will then be directed to the next page where you will be asked several questions, and you will have to provide accurate answers.
- Paid up Capital
- AOA Limit
- Nature of Business
- Risk Group
- No. Of Workmen Employees
- AOA/AOY Ratio
- No. Of Other Employees
- Category of Industry
- Total No Of Units Handling Hazardous Substances
- Industry Sector
- Proposed Year’s Turnover of such units
- PLI Policy purchaser Catg
- Previous Year’s Turnover of such units
- Jurisdiction
- Previous Year’s Turnover of such units
- Territory
- No Of Units
- Click here to add Hazardous Substances details
- OICL Office State
- City/Town
- Branch/Office
- After filling in all the information, you will need to click on “Calculate Premium.”
- After that, your premium calculation will be revealed.
- Then, you will need to fill in your personal details.
- After doing so, you will be presented with several options for making payment for your insurance, according to your convenience.
- You can make payments for your insurance through any of these payment processes.
Exclusions of Oriental Insurance Company Policy
Here is the list of the exclusions for the Oriental Insurance policies by which a claim may be rejected.
- Injury or accident because of alcohol and drugs
- Self-injury or suicide attempt
- Death or Disablement
- Injury happened due to adventurous activities such as parachuting, paragliding, bungee jumping, etc.
- Health issues caused due to sexually transmitted diseases
- Issues caused by the breach of law
- Direct or indirect exposure to radioactivity or harmful radiation by nuclear weapons, fuel, waste, etc.
- Pre-existing health issues.
How to File a Claim for Oriental Insurance Policy?
You can easily file a claim for Oriental Insurance Policy by two methods using the Oriental Insurance Claim Form. Those methods are Reimbursement claims and cashless claims.
Reimbursement Claims Procedure:
To get a claim, you have to write a preliminary notice for the claim by mentioning important details such as the name of the policyholder, policy number, and cause of injury or illness. You also have to mention the name and address of the hospital with medical consultation.
Attach all the hospital receipts, cash memos, original bills, etc. to get the claim.
Cashless Claims Procedure:
Cashless claim facilities can be made through the agreed list of Day Care Centers/ Nursing homes/ Network hospitals. The TPA verifies the individual qualifying the claim under the policy and they issue the guarantee of payment letter.
Document Checklist:
- Duly Signed Oriental Insurance Claim Form
- Claim intimation copy and Xerox of policy and premium payment receipts
- Medical report
- Hospital discharge report
- Leave certificate
- Medical expenses
- Original test reports
- First Information Report in case of accident
24×7 Women Helpline Number of Oriental Insurance Limited
National Commission for Women (NCW) (24×7) Helpline Number (7827170170) for Women in Distress.
The website for the helpline is www.ncwwomenhelpline.in.
Contact Info of Oriental Insurance Company
The Oriental Insurance Company Ltd. Registered Office :
Oriental House, A-25/27, Asaf Ali Road,
New Delhi – 110002
Phone No’s:011-43659595
CIN: U66010DL1947GOI007158
For any grievance or complaint,
Grievance Nodal Officers at Head Office and Regional Offices
write to –
Smt. Anita Sharma, Chief Manager,
Customer Service Department
4th Floor, Aggarwal House
Asaf Ali Road,
New Delhi-110002.
Email: [email protected]
Contact details:
Toll-free number:
1800118485
011- 33208485
For any technical Issues related to Portal:
Report Portal-Related Incident
For any refund-related issues w.r.t Portal transactions:
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Conclusion
In conclusion, The Oriental Insurance Company Limited is a well-established company based in New Delhi, India. They provide various insurance services to their customers and have a dedicated customer service department to address any grievances or complaints. The company has a registered office and multiple regional offices to serve customers effectively.
They also provide various contact options like phone numbers, email, and a toll-free number for customers to reach out to them. Additionally, they have a technical support team to handle any issues related to their portal. Overall, Oriental Insurance Company Limited is a reputable and customer-friendly organization.
People Also Ask
What types of insurance does Oriental Insurance Limited offer?
Oriental Insurance Limited offers a wide range of insurance products, including health insurance, motor insurance, travel insurance, personal accident insurance, and property insurance.
How can I contact the oriental insurance company customer care number?
Customers can contact Oriental Insurance Limited for customer service by calling their toll-free number at 1800118485, emailing [email protected], or by visiting the head office at Oriental House, A-25/27, Asaf Ali Road, New Delhi – 110002.
What is the process for filing a claim with Oriental Insurance Limited?
The process for filing a claim with Oriental Insurance Limited will vary depending on the type of insurance policy and the nature of the claim. In general, customers should contact the customer service department to initiate the claim process and provide the necessary documentation.
Can I purchase insurance policies from Oriental Insurance Limited online?
Yes, Oriental Insurance Limited provides the facility to purchase insurance policies online through the company’s portal.
How can I check the status of my insurance policy with Oriental Insurance Limited?
Customers can check the status of their insurance policy with Oriental Insurance Limited by contacting the customer service department or by logging into their online account on the company’s portal.
What are the documents required to buy a policy from Oriental Insurance Limited?
The required documents will vary depending on the type of policy you are purchasing. Generally, you will need to provide proof of identity, address, and age, as well as any additional documents specific to the policy you are buying.
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